How to Cash-In/ cash Deposit to mobile account

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Customer can cash-in (deposit) at any DBBL Branch, DBBL nominated- own agent, UISC, Banglalink, Citycell & Airtel retail points and Mobicash marked outlets of Grameen Phone.
  • Customer hands over cash to the Agent
  • Agent initiates the transaction from his/her mobile.
  • Agent issues a receipt to the customer
  • System sends an SMS to the customer's mobile
  • For security reason, customer needs to check the sending number of SMS and the amount. SMS/IVR call will be sent from 16216 or 01190016216 or 096667
Overall process of Cash-In (Deposit) is as follows...
For Agent: Agent initiates the transaction from his/her mobile by dialing *322#
agent cashin
For Customer: Customer receives an IVR Call
agent cashin

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